Last updated: September 5, 2026
Signal Strait Labs ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and what rights you have over it.
Signal Strait Labs is a digital transformation and growth engineering company based in Nairobi, Kenya. If you have questions about this policy or your data, contact us at connect@signalstraitlabs.com.
When you use our contact form, we collect the information you provide: your name, email address, company name, service interest, message, and budget range. If you don't fill in every field, that's fine, only name, email, and message are required.
We also use privacy-focused analytics (Cloudflare Web Analytics) to understand how visitors use our site. This does not use cookies or track you individually across other websites.
We use the information you send us to respond to your inquiry, understand your needs, and follow up about potential work together. We do not sell your information to anyone.
We use Resend to deliver emails, so your contact form submission passes through their systems as part of sending it to us. We do not share your information with any other third party except where required by law.
Because we work with clients and use services based outside Kenya, your information may be processed in other countries, including the United States and the European Union. Where this happens, we rely on the service providers' own data protection safeguards.
We keep contact form submissions for as long as needed to respond to your inquiry and maintain a record of business communications, typically no longer than [X months/years — confirm actual retention practice].
Depending on where you're located, you may have the right to:
If you're in the European Union, these rights come from the GDPR. If you're in South Africa, these rights come from POPIA, and you can also lodge a complaint with the Information Regulator. If you're in Kenya, these rights are protected under the Data Protection Act, 2019, and you can contact the Office of the Data Protection Commissioner.
To exercise any of these rights, email us at connect@signalstraitlabs.com.
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
Our services are intended for businesses and professionals, not children. We do not knowingly collect information from anyone under 18.
We may update this policy from time to time. If we make significant changes, we'll update the date at the top of this page.
Signal Strait Labs
Thome, Nairobi, Kenya
Email: connect@signalstraitlabs.com
Phone: +254 712 895 903
